Privacy Policy

Last updated: May 17, 2026

Cancun Airport Transfer ("we," "us," or "our"), operated by ABORDO, provides private airport transfer services in the Cancun and Riviera Maya region. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at cancun-airport.taxi and our transportation services.

1. Information we collect

We collect the following information when you book a transfer:

• Full name and email address
• Phone number (for WhatsApp confirmation)
• Travel details: destination, date, time, number of passengers, flight number
• Payment information (processed securely by Stripe; we do not store card numbers)

We also automatically collect basic analytics data such as browser type, device, pages visited, and referring website through Google Analytics.

2. How we use your information

• To process and confirm your transfer booking
• To send you booking confirmation and driver details via email and WhatsApp
• To provide real-time GPS tracking of your vehicle
• To communicate about your transfer (delays, changes, support)
• To improve our website and services
• To comply with legal obligations

3. GPS tracking and vehicle data

Our vehicles are equipped with Samsara fleet management technology. During your transfer, you receive a real-time tracking link that shows your vehicle's location. This tracking data is used solely for your safety and service transparency. Vehicle tracking data is not shared with third parties and is automatically deleted after 30 days.

4. Payment processing

All payments are processed securely through Stripe, Inc. We do not store, process, or have access to your full credit card numbers. Stripe's privacy practices are governed by their own privacy policy at stripe.com/privacy.

5. Information sharing

We do not sell, trade, or rent your personal information to third parties. We share information only with:

• Our assigned drivers (name, pickup location, flight details — strictly for service delivery)
• Stripe (payment processing)
• Google Analytics (anonymized website usage data)

6. Data security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption on our website and secure third-party payment processing.

7. Data retention

We retain your booking information for up to 2 years for customer service and legal compliance purposes. You may request deletion of your data at any time by contacting us.

8. Cookies

Our website uses cookies for Google Analytics to understand how visitors interact with our site. You can disable cookies in your browser settings.

9. Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

10. Children's privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

11. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact us

For privacy-related questions or requests, contact us at:

• Email: info@cancun-airport.taxi
• WhatsApp: +52 984 139 5949